Southern California Gas

Low-Income Rate Assistance

Through the California Alternate Rates for Energy (CARE) program eligible
customers receive a 20 percent discount on electric and natural gas bills. If
establishing new service, you may also qualify for a 60% discount on the Service
Establishment Charge if you qualify for CARE within 90 days of starting new gas
service. Eligibility: 200 percent of federal poverty level. 1-800-427-2200

Medical Baseline Allowance
If a household member has a life-threatening illness, is seriously disabled, or
requires regular use of life-support equipment powered by gas, an additional
allowance of gas at a lower rate may be available. Forms are on the website.

Low-Income Energy Efficiency

Direct Assistance Program
No-cost weatherization and furnace repair or replacement services(homeowners
only) for qualified limited-income customers.

Emergency Charitable Assistance

Gas Assistance Fund
Starting February 1 and continuing though April (or until funds are depleted),
qualifying customers may apply to receive financial help in paying their gas bills.
The fund is administered by the United Way.
1-800-427-2200 English
1-800-342-4545 Spanish

Southern California Edison

Low-Income Rate Assistance

Offers income-qualified customers a 20 percent discount off their monthly electric
bills. Applications are available on SCE’s website. Eligibility: 200 percent of federal poverty level.

The FERA program offers a discount to income-qualified households of three or
more that have monthly bills that exceed baseline electricity usage by 30% or
more. Applications are available on SCE’s website.

Medical Baseline Allowance
An additional 16.5 kilowatt-hours (kWhs) per day of low-priced “baseline”
energy is provided year round for persons with certain medical conditions.
Applications are available on SCE’s website.
1-800-655-4555, 800-441-2233 para Español

Low-Income Energy Efficiency

Energy Management Assistance Program
Helps income-qualified households conserve energy and reduce their electricity
costs. SCE pays all the costs of purchasing and installing energy-efficient
appliances and equipment, which are free to eligible customers. Other services
include energy efficient light bulbs and weatherization measures.

City of Long Beach – Utility Assistance

Low-Income Discount
Customers who qualify will receive a 5% discount on their gas bills at their primary
residence or non-profit group home. Eligible customers include:

Low-Income Households: Households that meet certain qualifications and income
requirements (see application below).

Non-Profit Group Living Facilities: Includes nonprofit group living facilities and
non-licensed facilities such as homeless shelters, women’s shelters, and group homes.
Each resident must meet income requirements for a one-person household. Additional
information on eligibility is available by calling (562) 570-2068.

Applications are available online in English and Spanish. You may also obtain an
application at the Long Beach City Hall, Lobby Level; the Main Library and
Branches; the Neighborhood Resource Center, 425 Atlantic Avenue; Long Beach Gas
& Oil, 2400 East Spring Street, or by calling (562) 570-2068. Applications should be
returned to the address listed on the application.

For More Information Visit:

California LifeLine Telephone Program

Also known as Universal LifeLine Telephone Service (ULTS). California LifeLine
provides discounted basic telephone (landline) services to eligible California
households. You can qualify for California LifeLine if you are enrolled in any one of
the following public assistance programs:

  • Medicaid/Medi-Cal
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
  • Women, Infants and Children Program (WIC)
  • Healthy Families Category A
  • National School Lunch’s FREE Lunch Program (NSL)
  • Bureau of Indian Affairs General Assistance
  • Tribal TANF
  • Head Start Income Eligible (Tribal Only)
  • Temporary Assistance for Needy Families (TANF)
    • 1. California Work Opportunity and Responsibility to Kids (CalWORKs)
    • 2. Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
    • 3. Welfare-to-Work (WTW)
    • 4. Greater Avenues for Independence (GAIN)

For More Information Visit:

Utility Assistance Programs – For Print